I’ve called to schedule Simon Electric company and ask for an estimate for the job of upgrade my condo electric panel. They came an hr late to start. The electrician Raphael was kind arrogant at first by answering my concerns questions. When they finished the work and I was ready to pay, the electrician Raphael ask me what was the total $ amount his office quote me that I must pay and I replied with the $ amount and he said “are u sure about the amount?” He made me feel like I was lying to him. It upsetting me because I am an honest person. At the end of the job he(the electrician) didn’t even explain to me how the new electric panel will work from this point on the writing functions. I myself had to ask him about where was the the a/c water heater turn off key in the panel? Then he had to showed me. They did the job. But I felt that they were doing me a favor. No..,no. I pay them for the job.
Sueli R
Delray Beach, FL
April 5, 2018






